How do I return an item?
100% Unconditional Satisfaction Guaranteed….or you can return it!
The Organic Bone Team wants you to be excited, happy and pleasantly surprised, about your experience with us.
Our policy is plain and quite simple. If you’re not 100% totally, completely, and unconditionally satisfied for any reason whatsoever, return it! We’ll happily accept packages within 7 days of the sale date and we’ll give you a complete refund.
Oh, and as an added bonus…we’ll pick up the tab for the return shipping. We do ask for a couple of simple guidelines to be followed in order to process your return. Please make sure the product is not used or expired, that it is in the same condition you received it and is in the original box and/or packaging you received it in. Please note that you must adhere to these guidelines or we cannot accept your return and give you credit.
Here’s how !
Give our friendly customer service team a call 0414 454 360 between the hours of Monday – Friday 10AM – 5PM Eastern Time. We’ll be happy to provide you with an RMA (Return Merchandise Authorization) number and instructions for returning your product.